Thanksgiving Day holiday closure Published Oct. 26, 2015 By Kathleen Canfield 779th Medical Support Squadron JOINT BASE ANDREWS, Md. -- Malcolm Grow Medical Clinics and Surgery Center will be closed for observance of Thanksgiving Day on Thursday, Nov. 26 and for a Family Day on Friday, Nov. 27. There will be no scheduled appointments, pharmacy or laboratory services. Prescription refills requested before noon on Nov. 25 will be available for pickup after noon on Nov. 30. Prescription refills requested after noon on Nov. 25 will be available for pickup after noon on Dec. 1. The Emergent Care Center will remain open to provide emergency and urgent care services. Emergency Care is defined as a threat to life, limb or eyesight, such as severe bleeding, chest pain or broken bones. Urgent Care is defined as care for an illness or injury that requires treatment within 24 hours but is not life threatening. Examples include: earache, toothache, rising fever, joint sprain or urinary tract infection. TRICARE Prime enrollees are required to use the MGMCSC ECC or other military treatment facility emergency room for urgent care unless outside the local area. Visits to civilian urgent care centers require prior authorization. Failure to do so could result in you incurring the cost for the visit. The Nurse Advice Line (NAL) is available 24 hours a day, seven days a week, for free medical information and advice for TRICARE beneficiaries. To reach the NAL call 1 (888) 999-1212, option 1-4. If your condition is not urgent and you can wait for treatment, please contact the appointment line at 1-888-999-1212 on Tuesday to schedule an appointment.