Air Force legal assistance now available online Published Feb. 25, 2010 By 316th Wing Judge Advocate Office 316th Wing Judge Advocate's Office Air Force District of Washington -- Next time you need a will, power of attorney, or have a legal question, visit www.aflegalassistance.com. The Air Force JAG Corps unveiled the new AF legal assistance Web site worldwide Feb. 1. The Web site is designed for Active Duty members and Reservists, retirees and dependents. The Web site was created to increase efficiency and track client satisfaction with the Air Force legal assistance program. Because it is a public site, clients may access the site's features from the comfort of their homes without a Common Access Card. The site's features include: Legal Topics - Short papers on common legal assistance topics such as wills and family law issues. It also contains links to other helpful sites. Legal Worksheets - Access to online questionnaires for wills, living wills and powers of attorney. After completing the online worksheet, the Web site provides each client a unique "ticket number." Data entered by clients is secure and may be accessed only after clients visit their local legal office and provide their ticket numbers to legal office personnel. Online Survey - Following a visit to the legal office, clients are encouraged to provide feedback concerning the professionalism and helpfulness of legal professionals. Many clients have visited a legal office to obtain a will or other legal document, and realized after arriving that they need to gather more information or documents from home. Sometimes a client realizes they need to speak with their spouse about an issue. Completing an online worksheet will help minimize these multiple visits. By filling out an online worksheet, clients will able to consider critical issues online prior to visiting the legal office. After receiving a ticket number, a client may take their ticket number to the legal office. An attorney or paralegal will then access a client's data with the ticket number. This will reduce the amount of information the client needs to bring with them, and allow the legal office to streamline the process to some degree. While the Web site increases convenience for clients, everyone should note the following: - Information on the Web site is for educational and informational purposes only. The Web site does not replace consultation with your local JAG, and Airmen should never rely solely on the Web site when making decisions. - Clients will not have the ability to print a legal document (will, power of attorney, etc.) from the Web site. Clients will need to visit the legal office and provide their ticket numbers to obtain their legal documents. - The Web site is designed for client convenience, but no one is required to use the Web site prior to visiting the legal office. We look forward to continuing to serve the Joint Base Andrews community's legal needs, and sincerely hope you find this Web site helpful. Take a look at the Web site next time a legal need arises, and feel free to visit the legal office during our legal assistance hours of 7:30 a.m. to 4:30 p.m., Monday through Friday so that we can schedule you an appointment. We also have walk in legal assistance for immediate needs, every Thursday from 1 to 2:30 p.m. We value your feedback concerning the Web site and the services we provide as we continue to look for ways to better serve you. See you soon - and don't forget your ticket number! - Courtesy of 316th Wing Judge Advocate's Office.