New TRICARE Nurse Advice Line is here to help Published July 17, 2014 By Kathy Canfield 779th Medical Support Squadron JOINT BASE ANDREWS, Maryland -- It's 11 p.m. Your child is running a high fever and can't sleep. Where do you go for help? Call the Nurse Advice Line, 24 hours a day, seven days a week, for free medical information and advice for TRICARE beneficiaries. Dial 1-800-874-2273 (option 1). You will be connected to a team of registered nurses who can answer a variety of urgent health care questions. They can help you decide whether self-care is the best option, or if you should see a health care provider. "The Nurse Advice Line is a wonderful resource for our TRICARE beneficiaries to utilize for questions and concerns. The team of registered nurses is very knowledgeable and can assist in a number of ways, such as when to seek medical attention. It's a free service, so I highly encourage our patients to take advantage of this option for their healthcare needs," said Lt. Col. Jon Geno, 779th Family Health Clinic flight commander. In an emergency care situation, always call 911 or go to the nearest emergency room. This program is not a substitute for a doctor's visit. In situations when you are unsure, the Nurse Advice line is simply a phone call away and can help ensure peace of mind.